P1 · SAP order processing degradation — production
Order entry is degrading fast. Paging the Investigator Agent into this channel.
Incident snapshot
From Ops NOC · ServiceNow
- VA01 p95 latency
- 8.4s (baseline 1.1s)
- HANA CPU
- 92% sustained
- Delivery backlog
- +1,240 orders
- Business impact
- Warehouse release SLA at risk · revenue-impacting order delay in progress
- Recent transport
- TRK900918 · imported 13:47